Our Retail Store location and Mailing Address is as follows...
Market Street Mercantile
111 2nd Avenue North
Nashville, TN 37201
Our Retail Store is open to the public 7 days a week...
from 10 am to 9 pm CST. If you are visiting Nashville from out of town, stop by and see us.
Click here for a zoomable and printable map of our location. A link for driving directions from where ever you are
located are also available on the same page.
Online Store Contact ...
Available from 9:00AM CST to 4:00 PM CST. Monday-Friday
To contact us regarding an order you have placed or a question about an item, please E-mail us at ,
or Please call us at 615-228-5336 or1-888-512-2400
It may take 24 hours to return your call...
*At this time we Do Not Ship Outside of the US.
If you do not feel comfortable using a credit card on-line, you may place an order on our web site and pay by any of these methods. PayPal, Money Order or Check.
*All Check Orders are held for 10 Business Days from Day of Receipt.
Online Store Policies... All Returns or Exchanges must be made within 30 days of receipt. No returns or exchanges will be accepted after 30 days from receipt. Market Street Mercantile gladly accepts returns of unworn, unwashed and in new condition for resale, or defective merchandise for refund. Any Item Not Returned in New Condion will be Returned to Customer and Additional Postage Charged to Your Credit Card. You are responsible for return shipping costs if the item is no longer needed or desired or if the wrong item was ordered. Please follow Return Instructions included with your packing slip. Market Street Mercantile will pay for return shipping cost for an item that arrives broken or damaged, or is defective, or is not the item ordered. For instructions simply call Customer Service or email firstname.lastname@example.org
*Upon Receipt, please inspect your merchandise and notify us of any damage.
*No Returns or Exchanges of Food/Candy Products or Special Order Items.
*No Refunds on Original Shipping Charges.
*A $10.00 Restocking Fee is Charged for Any Package Refused at Receipt.
If you are dissatisfied for any reason you may exchange your merchandise within 30 days of receipt. No returns or exchanges will be accepted after 30 days from receipt. Market Street Mercantile gladly accepts returns of unworn, unwashed and in new condition for resale, or defective merchandise for exchange. Please contact us via phone or email email@example.com. We will arrange for a prompt replacement.
Cancellation & Other Issues...
Market Street Mercantile has the right to refuse service to anyone for any reason.
Market Street Mercantile has the right to cancel any backorders with no prior notice.
Unfortunately sometimes website errors do occur. We cannot and will not honor any wrong price on merchandise or shipping cost listed on the website due to our error. We will contact you if an error occurs.
Market Street Mercantile has the right to cancel any purchase made on www.marketstreetmercantile.com.
We strive to maintain adequate product stock levels. However, occasionally we may run out of or run low on a particular item.You may proceed with your order even if we don't have enough on hand to fulfill your order right away. We automatically ship backordered items as they become available.
UPS Overnight Delivery & 2nd Day Air will be shipped Same Day (Excluding National Holidays and Weekends) if Order is Received Before 2:00 pm Central Time and Item is In Stock. Otherwise, it will ship Next Business Day.
UPS 2nd Day Air is delivered in 2 Business Days, NOT including the day shipped.
Holidays & Weekends are NOT Available for Delivery.
It May Take up to 72 hours or 3 Business Days for Orders to Ship When Sending UPS Ground or USPS Priority Mail
UPS Ground, Though more expensive in some areas, may take up to 7 Days for Delivery depending on Shipping Destination. You Cannot Ship UPS to a PO Box or an APO.
We offer USPS Priority Mail. It usually arrives within 3 Business Days, not to include the Day Shipped. USPS Express Mail may take up to 2 days depending on shipping area.
Please allow 24 Hours, after receiving Shipment Tracking Information via email, to Track your Package. This allows time for your package to leave our warehouse and be Scanned for Delivery by the Shipping Provider.
Sorry--- We Do Not Have Information on Appraisals On Any Antique or Alcoholic Items.
Thanks for visiting our website.
Market Street Mercantile is not affiliated with or licensed by Jack Daniel's Properties, Inc., or the Jack Daniel Distillery. Jack Daniel's is a registered trademark of Jack Daniel's Properties, Inc. Properties, Inc.
Development by sage butterfly design
The general store for officially licensed Jack Daniels genuine goods and merchandise, sanctioned by Jack Daniel's Distillery for lover's of Tennessee's smoothest sipping whiskey.